Contact
Patient Support Services
The Patient Support Service exists to deal with patients’ concerns and complaints, but is also pleased to receive compliments. The service combines inside knowledge of the NHS with a brief to act on patients’ behalf. The Patient Support Service (PSS) can help if you:
- Need information or advice about services
- Would like help in sorting out a problem with your healthcare
- Wish to make a complaint or submit a compliment
- Have any queries, comments, or suggestions about services
Contact:
Tel: 020 7685 5973
E-mail: patientsupport.cps@nhs.net
or write to:
Patient Support Service
FREEPOST RSUB-AYCL-KKYY
Camden Provider Services
3rd Floor Bedford House
125-133 Camden High Street
London NW1 7JR
The service is open Monday - Friday, 9am - 5pm.
Alternatively, if you feel that you are not able to contact us about your concerns you may wish to contact the Care Quality Commission.
Contact:
CQC National Customer Service Centre
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
Phone: 03000 616161
Email: enquiries@cqc.org.uk
Opening hours: 8.30am – 5:30pm, Monday to Friday
Provider Services Headquarters
You can contact our reception on 020 7685 5970 and we will try to answer your query straight away. If we need to make further enquiries, we will take your details and call you back within 24 hours or ask one of our service managers to do so.
You can also email us at cps.communications@nhs.net or write to us at:
Camden Provider Services
3rd Floor Bedford House
125-133 Camden High Street
LONDON
NW1 7JR
To contact a service directly, please refer to the contact information on individual service pages in the Our Services section of the website.
Press Enquiries
Please email the Communications Team at: cps.communications@nhs.net
| Attachment | Description | Size | |
|---|---|---|---|
 | Patient Support Services | Easy Read Leaflet | 555.32 KB |
| Patient Support Service | Information Leaflet | 97.21 KB |
| Complaints | How to complain | 46.81 KB |
