Patient & Public Engagement

Staff member at Crowndale CentreHealth Visitor in conversation with member of public at Health Centre event.

We believe we can only provide the best healthcare by working in true partnership with patients.

Our healthcare staff encourage patients, and their families or carers, to be actively involved in their own care. And we are always keen to hear what you think about our services, so we can continue to improve them.

Talk to us

You can offer suggestions, complaints or compliments to any of our staff. It’s also helpful if you respond to any patient surveys you are invited to complete and/or provide feedback via the electronic Patient Experience Tracker device.

Contact

Anne Whitehead, Engagement & Involvement Manager
Tel: 020 7685 5966
email: anne.whitehead1@nhs.net

The Patient Support Service

The Patient Support Service exists to deal with patients’ concerns and complaints, but is also pleased to receive compliments. The service combines inside knowledge of the NHS with a brief to act on patients’ behalf.

Contact

Tel: 020 7685 5973
E-mail: patientsupport.cps@nhs.net

or write to

Patient Support Service
3rd Floor Bedford House
125-133 Camden High Street
LONDON   NW1 7JR

 

Join the Expert Patient Programme

If you have a long-term medical condition, joining the Expert Patient Programme could allow you to take more control over your health – and potentially help others.

Contact

Nurcan Cahill on 0800 954 0650 (Free Phone) or 020 7922 7860 
E-mail: nurcan.cahill@eppcic.co.uk

Join Camden’s Local Involvement Network (LINk)

Camden LINk (Local Involvement Network) is an association of individuals, voluntary organisations, faith and community groups, who work together to improve local health and social care services and to influence change.

Contact

Tel: 020 7788 4074
email Camden.Link@shaw-trust.org.uk